Help

Why am I not getting notifications for some model?

Some broadcasters chose to have "appear on network sites" off in their Chaturbate settings. Chaturfier respects this choice, but still provides a minimal and diminished profile of these broadcasters, so that its users can add alerts and be notified.

However, when these broadcasters are not very popular, for technical reasons, it is difficult to track them successfully and it is possible you will not receive a notification when they go live.

Why am I not receiving any emails?

Chaturfier's outgoing emails are signed, encrypted, secured and authenticated with DKIM, SPF, DMARC and are explicitly opt-in. Chaturfier never sends SPAM emails! Despite all this, there are still Mail Transfer Agents and email providers that are under the impression that Chaturfier's emails are SPAM, and will actively block emails before they reach you.

As mentioned before, it appears that certain email providers are very stubborn in respecting all these email security protocols. Particularly web.de and gmx (with any TLD: gmx.de, gmx.com, gmx.net, gmx.co.uk, etc), to name just a few. There are others...

Besides the measures that have already been taken, there is not much that Chaturfier can do about this. My advice is simply this: change email providers (Gmail always works well) or change alert channels.

Why can't I sometimes click on a session in the overview to see more details?

Normally session details are retained for a maximum of 4 weeks. Sessions that had less than a maximum of 50 users will be retained for only 24 hours at most.

How does the ranking in the charts work?

Chaturfier's ranking rewards a broadcaster's popularity and visibility. The ranking score is composed of several factors, including followers, average viewers and online duration, plus several internal factors such as number of defined alerts, for example. Over time the score will degrade and if a model does not regularly broadcast, they will drop in ranking. Scores and rankings are calculated and updated daily.

What's up with those session graphs?

Chaturfier updates and tracks most broadcasters every minute. This makes sure you will receive those online notifications as fast as possible. However, statistical data, such as number of viewers and current position is delayed. This is how Chaturbate provides this info.

I'm a model/studio and want to remove my profile, how?

If you are a model and don't want to be on other websites, you can turn off "appear on network sites" in Chaturbate's profile settings, in the "Settings & Privacy" tab. The minimal profile that will remain on Chaturfier is only there to allow people to add alerts so they will be notified when you appear online: the main functionality of this website. Broadcasters who have that setting turned off will not appear on the cams pages.

If you even want to remove your minimal and diminished profile and don't want users of Chaturfier to be notified, you can simply send me an email (see below). Note that abandoned profiles will be automatically marked as deleted after 4 months of not broadcasting.

I'm a model/studio and want to remove my images, how?

Be aware of the advantages of images: it's a way for people to find you, they drive traffic to you on Chaturbate and they serve as a preview for Chaturfier's users!

Should you still want to remove those images, you can now take control yourself. Create an account, go to your profile page, claim your profile and opt-out of images. Or, once you've claimed your profile, you can also remove individual images.

To claim your profile, click this button on the profile page:

Simply follow the instructions. More options for claimed profiles will come soon...

I have another question, can I contact you?

Yes you can. For bugs, requests and other feedback, please contact me by email: .